FREQUENTLY ASKED QUESTIONS

Find instant answers regarding our B2B wholesale ordering, product compliance, low MOQ thresholds, and global shipping policies.

1. What is your Minimum Order Quantity (MOQ)?

As a flexible PPE wholesale partner, we support both small business buyers and large distributors. For ready-to-ship stock, our low MOQ starts from just 120 to 1,000 pairs/pieces per item. We also support mixed-item container orders to minimize your inventory risk.

2. Do your products meet global compliance standards?

Yes. Quality and safety compliance are critical. Our core PPE lines carry verified global certifications, including CE (EN 388, EN ISO 20345), ANSI, FDA, and UKCA. Test reports are available with every quote.

3. Can I request samples before placing a bulk order?

Absolutely! We encourage sample testing for quality and fitting evaluation. Standard stock samples are dispatched within 48 hours via express courier (DHL/FedEx/UPS).

4. Do you offer DDP (Door-to-Door Duty Paid) shipping?

Yes! We support FOB, CIF, CFR, and DDP. Our DDP service handles all customs clearance and import duties, delivering products directly to your warehouse with zero unexpected charges.

5. Where are your products manufactured and shipped from?

Our operations are deeply rooted in China’s premier Gaomi Safety Industrial Belt (Shandong), allowing us to leverage direct manufacturing capacity, factory pricing, and strict quality control.

6. Do you support custom branding and OEM/ODM orders?

Yes! We offer full OEM customization services, including custom logo printing (screen print, heat transfer, or TPR molding), custom retail packaging, barcode labeling, and tailored product specs.

7. What are your lead times for sample and bulk production?

For ready-to-ship inventory, orders are dispatched within 3 to 7 business days. Custom OEM production or bulk orders typically take 15to 30 days, depending on volume.

8. What payment terms do you accept for B2B orders?

We accept Telegraphic Transfer (T/T), L/C at sight, PayPal (for sample orders), and Western Union. Standard bulk terms are a 30% deposit with 70% balance paid before shipment.

9. How do you manage quality control before shipment?

We enforce a 3-stage QA protocol: Raw Material Checking, In-Line Production Inspection, and Final Pre-Shipment Inspection under AQL 2.5 standards. Third-party inspections (SGS/TÜV) are also welcomed.

10. How can I get a fast wholesale quotation?

Simply click the "Request a Quote" button below, email us directly at sales@xingyaogloves.com, or send us a message on WhatsApp. Our sales team will reply with comprehensive specs and pricing within 12 hours.

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